We will reply you within 1 working day.
Categories
Aug. 04,2012 08:33
Asked by Ms. Dora ( Singapore )
- Classic Standard Room of USD103.38 - Query and Appreciate your response.
- hi,
i'm looking at the classic standard room - 15 day advance booking which costs USD103.38. check-in will be on 29 September 2012 and check-out is 2 October 2012. my query is
1. if i'll like to cancel the room, how many days in advance do i need to make the cancellation and will it be free or there will be a fee charged?
2. i understand the payment is to be made at the hotel. does it mean that i need not make payment through this website and no cost will be charged to my credit card when i provide the credit card details?
thanks and i'm looking forward to your quick reply.
cheers,
dora.
Aug. 06,2012 11:47
Answered by Mr.Gary From ChinaTravelDepot (China)
1.For any change or cancellation of your booked room, please inform us 3 days in advance.
2.The credit card is for guarantee only, no payment will be processed. You need to pay to Hotel Sofitel Shanghai Hyland directly if you book classic standard room - 15 day advance booking
Send me an Email if anyone replies
Your answer content (2,000 characters)
Security Code